Two Men And A Truck Review

Our guide will break down everything you need to know about Two Men and a Truck and whether it’s the right pick to move you to your new home with ease. We’ve explored the company’s licensing, reviews, and customer communication so you can decide if they are the right professional movers for you.

In this article, we’ll cover a few main categories to cover all you need to know:

• Transparency 
• Pricing
• Services
• Reputation

Overview of Two Men and a Truck

First of all, it is important to note that there are a handful of companies in the US with similar names as Two Men and a Truck. For example, Two Guys and a Truck, Two Men and a Van, and Man with a Van are all different businesses with no relation to this company.

Most importantly, Two Men and a Truck is a truck franchise. You’ll find local offices in 45 states, all of which cover unique service areas and offer their own pricing.

While this does mean it’s much harder to get a clear price range for local and long-distance moves, you will enjoy personalized prices based on your area.

Perhaps most unique to the company, The company offers a range of expected unique moving services, including:

• Long-distance moving
• Local moving
• Full-service moving
• Packing services
• Unpacking services
• Loading and unloading
• Packing supplies
• Commercial moving
• Piano moving
• Furniture rearranging
• Pick-up and delivery services
• Junk removal and cleaning
• Storage services

You should note that Two Men and a Truck does not offer international services and some locations only offer limited interstate moves.

Transparency

How much does Two Men and a Truck clarify upfront? We’ll cover both customer reviews and our experience with the company’s website so you know what to expect before starting the moving process.

Pricing Transparency

You won’t find sample pricing online for Two Men and a Truck and for good reason. As we mentioned above, every franchise sets its prices based on local standards. However, the company does clarify how it determines its moving quotes based on the type of move you need.

Long-distance move prices come down to:

• Driving and loading time
• Miles to your destination
• Weight of your items
• Flights of stairs
• Distance from your door to the truck

Choose from two types of long-distance moves: expedited and what they call Value Flex. Value Flex is the more affordable option, but your items are mixed with other moves and shipped in a crate on a slower schedule. Expedited moving costs a bit more, but is driven right to your destination or storage unit within a few days.

Local moves take the same factors into account for your free quote, but you will be charged an hourly quote instead of a flat fee.

Services and Add Ons

Dubbed as the “movers who care,” Two Men and a Truck aim to add a personalized touch to their services, handling as much of the heavy lifting as you choose.

Full-service moving services include a 26-foot moving truck, moving equipment, basic padding for your home and items, and a professionally trained moving team.

Perhaps most notably, Two Men and a Truck handles a wide range of move types, from small moves to large business moves. Most locations offer specialized services such as piano moving, as well.

Communication and Expectations

After you fill out the company’s detailed online quote form, you’ll get a call or email from one of the Two Men and a Truck team members. Once you reach your local franchise, communication and availability vary by location.

For example, some offices only deliver up to several hundred miles away, so it can make early planning difficult without speaking directly to a representative.

Customer reviews are very positive when it comes to an honest quote process, contract, and the move itself. However, we did find that local moves are a bit more successful than long-distance ones depending on where you live.

Hiring processes

The website offers ample information about the training and hiring process of its team members. Two Men and a Truck offers employees who have been background checked and highly vetted to provide peak customer service. They are trained to maneuver furniture safely through your home and properly transport them cross country.

Valuation Policies

The company offers both basic and additional valuation coverage. If you plan to move items worth over $100 a pound, the company requires that these must be declared before the move.

Cost

Two Men and a Truck charge between $80 to $100 for local moves. Add extra for each hour if your move required more than two men or a larger vehicle. Packing and unpacking services are also typically charged by the hour.

Determining long-distance moving costs for the company is a bit more complex. As we mentioned earlier, customers receive a phone call after completing the detailed move summary online. These long-distance prices kick into gear after 50 miles.

Basic Services, Extras, and Discounts

Two Men and a Truck offer an impressive number of flexible plans for those looking to cut costs. For example, this is a good company to call if you rent your own truck and require load-only services.

The team also provides services like mobile self-storage and warehouse storage options as well as moving to and from these spaces. You can even call the company for junk removal to discard a piece of furniture or clear out an entire garage.

If you’re moving long-distance, choosing the Value Flex service can cut costs, especially if you have some wiggle room in your schedule. Lastly, lower your price or up your insurance by considering the company’s different liability coverage options.

Above all, we found that Two Men and a Truck want to help customers streamline their moving experience without paying for services they don’t need.

Quotes and Estimates

As we noted above, quotes are completed by working directly with a local agent after supplying your email, phone number, and moving details.

Complex moves and local moves of large homes do require an in-home estimate. This allowed the team to provide a more accurate quote for your move. While it takes longer, this is a pretty standard practice in the moving industry.

Payment Details

The company accepts all major credit cards but payment terms vary by location. While we couldn’t find specific details about whether Two Men and a Truck charge a deposit, some reviews do report being charged around $250.

Best Financial Fit

Two Men and a Truck is a cost-friendly option for a wide range of customers, but prices will vary depending on where you live. If you’re shopping around and looking for quick online quotes, you won’t find those here. 

However, these movers offer so many options to add or remove services from your plan that customers have more flexibility than other full-service names.

Services

If you’re hoping to avoid a broker, you’re in luck. Two Men and a Truck owns a fleet of moving trucks. You will, however, work with independently owned franchises in your local area. This works differently than moving with a national brand with one major headquarters and satellite offices.

Entry-Level Services

While Two Men and a Truck is primarily a relocation company, many locations offer a range of baseline services. These include:

• Local and long-distance moving
• Furniture rearranging
• Delivery services
• Business moving
• Loading and unloading labor
• Piano moving
• Junk removal
• Storage services

Additional Services

The website outlines many ways to upgrade your move and make things a bit simpler when getting to your new locations. Add any of the following services on top of your basic plan:

• Packing and unpacking
• Packing supplies and boxes
• Expedited vs. budget long-distance moving

Company Strengths

With individually owned and run franchises, you can get to know the team at your local Two Men and a Truck. Its flexible services demonstrate that they are dedicated to helping customers in any way they can—not just for traditional moves, but also for services made much easier with access to a truck and a trained team.

Reputation

Like many moving companies with local franchises, reviews vary depending on where you live. However, Two Men and a Truck received positive reviews across the board in our major categories. The largest issue customers encounter is missing or damaged items in transit, many of which are reported and detailed on the Better Business Bureau website.

Customer Care

The company appears to live up to its standard of personalized care when handling both small and large moves. Past clients report having a positive experience both when planning their move over the phone and on the moving day itself.

Ron C. reported on Google, “The team was very responsive and supportive during the planning and execution of our move. The packers were careful and worked together to pack for us. The day of the move, they were flexible and responsive to last-minute changes and found creative ways to make everything work.”

Reputation for Value

Depending on where the customer lived, Two Men and a Truck has a history of staying true to its original estimate, and even lowering it if there are snags along the way. However, we recommend checking out local reviews for your area to get a sense of the prices compared to other companies.

Reputation for Efficiency and Reliability

Trust and efficiency are both the key to a successful moving day. Overall, past customers rave about the speed and timeliness of the Two Men and a Truck moving team.

For example, Wanda outlines her experience on ConsumerAffairs, “[Two Men and A Truck] were fast and on time. They were patient with me when I had to take time to pack a few things I hadn’t packed yet. They were efficient in moving things from my old place to the new place. They were two working men whose job just happened to make a world of difference in someone’s life.”

Handling Items with Care

In this category, we noticed the largest number of negative reports. For example, reviews on Better Business Bureau outline several instances when both the customer’s home and items were damaged by the team during the move.

Additionally, clients were either confused or frustrated by the liability insurance when they attempted to cover the damage caused during the move.

Our Overall Review

After over three decades of expansion, we feel that Two Men and a Truck has mostly regained its original mission to provide personalized moving care. Despite a long estimate process and some issues during the move, customers report a positive experience and affordable moving rates fit to their budget.

Here are some pros and cons to consider when hiring Two Men and a Truck:

Pros:

• Flexible pricing and plans
• Unique services
• Local and long-distance moving
• Affordable rates
• Locations across the US

Cons:

• No online quote process
• Reported issues regarding damaged items
• No international moving services