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Moving APT Review

Local, Long-Distance & Interstate Moves

    Best Website Support

    Our Overall Rating83%
    Top Services
    • Long-Distance
    • Interstate
    • Local
    • International
    Updated for June 16, 2021
    • Established Date 1999
    • Is Active Active
    • USDOT Licence# 2247863

    In this article, you will learn about Moving APT’s

    • Transparency
    • Pricing
    • Services
    • Reputation

    We’ve researched dozens of long-distance movers and evaluated their transparency, customer reviews & reputation, pricing & services and even their industry & legal licensing to help you find and identify the best long-distance movers in the country. Here’s what we found.

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    Best Full-Service Mover

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    4.8
    • Provides Local, Long-Distance, & Int'l Moving Services
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    • Live Chat Option & A 24/7 Telephone Assistance Line

    Best Moving Add-ons

    American Van Lines

    4.7
    • Local & Long-Distance Moving
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    Best Full-Service Mover

    4.8
    • Provides Local, Long-Distance, & Int'l Moving Services
    • IVL is a Licensed Moving Carrier & Broker
    • Live Chat Option & A 24/7 Telephone Assistance Line

    Best Moving Add-ons

    4.7
    • Local & Long-Distance Moving
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    Best for Military Moves

    4.6
    • Safeway Moving is an FMCSA-Licensed Broker
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    • Select Locations Provide 1 Month of Free Storage Services

    Best for Protection Insurance

    4.5
    • Long-Distance, Interstate, Local & Int'l Moves
    • 24/7 Customer Support & Great Mobile App for Customers
    • Low-Interest Financing Available with JK Moving partner

    Moving APT's Rating Breakdown

    Transparency
    Cost of Moving
    Services
    Reputation
    0 20 40 60 80 100

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    Transparency

    While Moving APT is a highly acclaimed moving service, as a broker, they have some limitations in terms of how transparent they can be with their customers, namely around price.

    • Transparency on pricing for service

    Moving APT offers no insight on pricing for their offers unless you call their phone number or email to ask for a moving quote. For this industry it is understandable, as they’ll likely need to know how many miles you’re moving, your moving date, and how many bedrooms of household goods that you’ll be moving. However, as a moving service they could score much higher on transparency if they offered some rough estimates, or had an estimation calculator that didn’t require you to put in an email address.

    • Clarity on base services vs addons 

    In terms of clarity on base services vs addons, Moving APT also misses the mark. This is also due to their status as a broker for an assortment of cross-country moving countries, rather than being one on their own. While they do provide free quotes, there is very little available for customers to learn about what constitutes a base service, vs what can be added onto an order. While they do offer packing services and do distinguish between residential and corporate relocation, there isn’t much of an idea on price for these services. This is because depending on your location, the companies that they broker are very likely to not all offer the same kinds of services.

    • Communication & expectations

    While Moving APT does need to improve on transparency of pricing and base services, they are very helpful in terms of communication and expectations. They offer an entire section of “Moving Tips” on their website (www.movingapt.com), including a Moving Checklist, a Moving Planner, Moving FAQs, Packing Tips, and a blog which covers a variety of questions that many first time movers will likely want to look through.

    • Hiring processes

    Because they are a brokerage, their hiring process is also a bit lacking in terms of transparency. A lot of this process comes down to which company you actually will end up working with. They do however have a chat feature, which can be a little helpful in answering some questions about the hiring process, though it seems most of this process will have to take place on email or over the phone.

    • Policies (including damage/loss/delays)

    They do have quite a few policies at Moving APT, and are fairly transparent about them. They have a very clear cancellation policy on their website, along with policies adherent to federal US law regarding what they’re allowed to transport, under “Your Rights And Responsibilities”. The drawback is that they aren’t able to make specific statements or promises for your potential move, because these policy details still depend on which moving company you end up being assigned.

    If you’re looking for more transparency and ease, we definitely recommend a competitor such as International Van Lines, who we rank #1 as a Best Full-Service Mover.

    Moving APT Transparency

    Moving APT
    Industry Average
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    Cost

    As mentioned above, Moving APT isn’t very transparent when it comes to the costs of their services. Fortunately, there are some ideas that can be gleaned online for some general ideas of what you can expect when using them as your moving team. Their average cost of an interstate move is around $3,000, which is nearly 30% lower than the national average for long-distance moves. Other reviews around the web point to costs being one of the best features of this moving company, as they provide price matching to all of the major van lines.

    Moving APT Cost-Value vs. Competitors

    Moving APT
    Industry Average
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    Services

    • Broker, Carrier, both?

    Moving APT is a broker, which gives them a lot of flexibility in terms of what kind of services they can offer, but unfortunately, they cannot get into specifics for your trip’s needs without a phone call or email, as their companies they broker through vary quite widely in terms of offered services.

    • Entry-level services

    As a broker, Moving APT does offer most entry-level services, such as packing, short-term local moving, long-distance moving, and even cross-country moving.

    • Addons and additional services

    In terms of addons and additional services like vehicle transportation, unpacking, and storage, this information isn’t available because it depends on the individual moving company that you end up working with. Moving APT does have some of the best movers that offer full-service packages, but you’ll have to compare these companies moving costs and other rates after speaking with a representative from Moving APT.

    • Their strengths

    Generally, their strength comes from their ubiquity as a broker. With so many companies at their disposal to contract through, they can offer a wide array of services across the entire country, making it so that whatever you need, they’ll be likely to help provide a service for it. The only drawback is that there’s not a lot of upfront information about those services.

    Moving APT Services Ratings

    Moving APT
    Industry Average
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    Reputation

    • Years in business/level of experience 

    Moving APT has been in the moving business since 1999, starting with just five movers and two moving trucks in Miami Beach, Florida. In 2010 they became a broker, and now they boast over 2,500 carriers, offering 24/7 service year round. They and everyone they work with are very qualified, as they are licensed as a mover and broker by the Department of Transportation (DOT).  With over 20 years of moving experience, they are well equipped to help most people figure out their next move.

    • Responsiveness & helpfulness to customers

    Compared to other moving companies and moving brokers, Moving APT excels in terms of customer helpfulness and responsiveness. Their customer chat is there to help you as soon as you enter the site, and once you actually do move forward with your quote, they are very helpful in designing a moving plan that works for you.

    • Overall review and rating sentiment

    Overall, Moving APT has a solid rating as professional movers. Out of over 400 reviews, they have 4 out of 5 stars, but it’s important not to compare them to other moving crews, as they are just a broker.

    • Reputation for value

    Moving APTs value is definitely of a high reputation. From reviews online it’s clear that they provide a lot of high-quality service to their customers, and offer price matching to make the entire moving process stress-free. Price matching shows that they provide great care to their customers, and that’s clear in their reviews.

    • Reputation for efficiency, handling, & reliability

    In terms of their reputation for how they handle their business, the staff at Moving APT have received acclaim for being a great team, always willing to help with customers over the phone, chat, or email. The only drawback is that their power is a little limited as a broker, and it really comes down to whatever house or apt movers they end up assigning to your project.

    Moving APT Reputation

    Moving APT
    Industry Average
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    Moving APT FAQs

    How Does Moving APT Rank in the Better Business Bureau (BBB)?

    The Better Business Bureau gives Moving APT a rating of 4.68 out of 5, which makes them one of the best moving companies rated by the BBB. However, they have also had 62 complaints, which should be taken into consideration when evaluating the pros and cons of these reviews.

    How Is Moving APT’s Customer Service?

    Moving APT has excellent customer service, and it is one of the reasons that they are rated so highly by a variety of moving review sites across the internet. While they don’t have full control over the movers and packers that they send to your location on moving day, they do evidently try within their power to rectify all situations, and respond to complaints privately and publicly.

    Is Moving APT a Scam?

    Moving APT is not a scam. They are licensed with the Department of Transportation, and as seen above have an excellent rating with the BBB. As a Moving Broker, there are some risks associated with the business model depending on the moving company that is dispatched to you, but all in all the company itself is completely legitimate.

    Does Moving APT Handle Packing?

    Moving APT does handle packing. It’s one of the main services that they can guarantee as a broker, and it’s one of the reasons that they are so highly rated online. They also offer to provide the packing materials necessary to make your move as easy as possible.

    Get a Free Moving APT Quote

    Moving APT is a solid option if you’re taking on a complex move. However, we always recommend comparing at least three moving companies to get the best quotes and service.

    Get your free quote so you can compare Moving APT with today’s top full-service movers and make your move budget-friendly and carefree.