All My Sons Moving And Storage Review

Overview of All My Sons Moving

All My Sons Moving and Storage offers local, long-distance, and international moving services. In addition to moving you from your house or apartment, the team can also help with office or storage center relocations.

While the moving company’s services are quite extensive, determining its exact service area is a little tricky. 

All My Son’s moves primarily break down into two categories: closer or further than 500 miles. If you’re heading to a new house across the country, All My Sons can help no matter where you live. 

Only moving across the state? It depends. All My Sons does not offer local moves in all locations, so it’s important to check with the company before you start the quote process.

However, if you do fall within their services area, you can enjoy extra perks like:

• Next-day or same-day moves under 500 miles
• White-glove moving experience
• Access to several All My Sons storage units
• Full-dresser moving (you don’t need to empty the drawers)
• Certified piano moving

Transparency

Don’t be fooled by the rather simplistic website. All My Sons has made its mark on the industry and even earned BBB accreditation. 

However, scant online info means less initial transparency. This makes getting a free quote a bit more complex. We’ll dive into where All My Sons is known for upfront service and where you’ll need to do more digging.

Pricing Transparency

You won’t find ballpark estimates on www.allmysons.com, but you will find a quick and easy quote form. Minutes after entering your phone number, customers report receiving a call from the company.

At this point, the sales rep will help you schedule an in-home walkthrough to provide a final estimate for your move.

Base Services vs. Add-Ons

All My Sons does offer a significant number of basic services compared to other companies. These include:

• Quilted furniture coverings
• Full-dresser moving
• Furniture assembly and disassembly
• Basic liability insurance

Full-service options are quite comprehensive as well, ranging from packing and unpacking to access to some local storage containers, all of which we’ll dive into more below.

However, one of the more frequent customer complaints references the company’s hidden fees. We recommend requesting a binding estimate on your initial phone call, especially for local moves that charge hourly rates.

Customer Communication

Many reviews rave about All My Son’s level of customer care. Some noted friendly service on the phone when getting a quote. Others noted that the movers were upbeat, helpful, and thorough on moving day itself.

The largest communication issues are pertaining to estimates, many of which mention large increases in their final bill. 

Policies

The various fees and policies are a bit hidden on the All My Sons website. Each move requires a deposit, typically between $200 and $250. This is refundable if you cancel or change your upcoming move with at least a 48-hours notice.

All My Sons also provides the basic liability insurance required in your state. The team will help you purchase additional insurance on high-value items or all your household goods for interstate moves.

Cost

As we noted earlier, getting an idea of the cost of All My Sons Moving is complicated. Most moving companies break down your cost from the following factors:

• Size of your home
• Move date
• Distance between locations
• Weight of your items
• Home accessibility
• Extra services

When you get a quote from your in-person walk-through, you will either receive an estimate for the full move or an hourly rate for local relocations. 

All My Sons Prices for Basic Services

Prices online range from a few hundred dollars for simple, local moves, to as high as $8,200 for a complex long-distance move. We expect international moves can run much higher due to the extra charges commonly associated with the process.

A 649-mile move from Salt Lake City to Sacramento for a three-bedroom home costs $8,200.

This price would not include add-ons such as:

• White-glove services
• Piano moving
• Fragile or bulky item packing
• Last-minute long distance moves
• Packing services
• Storage
• Packing materials

Quotes and Contracts

There seems to be some confusion about the contract and quotes process. For example, several BBB complaints point out that customers only receive contracts when the movers arrive, even after receiving a detailed quote in person.

After the move is complete, the initial price often changes. In several cases, the company has added fuel surcharges, hourly fees, and extra charges for unexpected boxes or furniture. These issues are not uncommon with moving companies but do appear to be a point of concern for All My Sons.

Payment Structure

While the company’s website does not outline its payment structure upfront, there are details in several customer reviews. As we noted, moves require an initial deposit, but the remaining price is due on your moving date.

According to a blog post on its site, All My Sons accepts all common forms of payment outside of personal checks.

Is All My Sons a Good Financial Fit?

Since the company’s contract process sounds a bit confusing, this is not the best option for customers looking for a set, binding estimate. We found many reports of the final price changing on moving day.

However, All My Sons does offer same and next-day moving for local trips, making this an excellent option if you’re in a jam.

Services

All My Sons Moving services is where the company really shines. Not many moving businesses offer such detailed care for disassembling bed frames or wrapping up fragile artwork in quilted padding as this team.

We’ve outlined what you need to know about All My Son’s service structure.

Broker vs. Carrier

All My Sons is a licensed moving carrier—which means they own and drive their own moving trucks. The company also owns climate-controlled storage centers, but they are not available in all locations.

Extra perks like auto transport are also often sent to other companies, even if your overall move is still managed by All My Sons.

Entry Level Services

We really enjoy that All My Sons brings quilted packing supplies to each move for no additional charge. All loading, unloading, basic assembly and disassembly are all included in the base price. Contracts also include the legal amount of basic liability insurance as well.

The company also doesn’t mind if your dresser drawers are still packed with clothing and random items—saving you a lot of time when packing.

When you arrive at your new home, the team can arrange pieces of furniture around your space as you settle in.

Add-On Services

Expect all the common add-on services, whether you choose them a la carte or select white-glove service. For example, the company lets you choose how much or how little packing you’d like to handle on your own based on your budget.

You can also choose from the following add-ons to simplify moving day:

• Extra packing supplies like boxes, tape, and padding
• Moving coordination
• Climate-controlled storage
• Unpacking services
• Auto transport (outsources)
• Additional liability insurance

We also enjoyed that All My Sons are licensed piano movers.

All My Sons Service Highlights

The company showcases its family-oriented and neighborly care above all else. While the team does offer local moves—particularly last-minute—they are known more for their long-distance moving services.

You’ll find better service area coverage for moves over 500 miles as well as prices more in tune with complex moves.

Reputation 

All My Sons has been in business for 22 years and notes that it has over four generations of moving experience on its team. The company’s headquarters are in Carrollton, Texas, but it has locations across the country from Las Vegas to Greenville.

We’ve included a snapshot of what customers have to say about All My Sons Moving and Storage.

Efficiency and Reliability

More often than not, customers celebrate the quick and professional work of the movers on the big day itself. Many past clients note that the team put them at ease, handled each item carefully, and arrived within the proposed delivery window. 

RJ P. from Carrollton, Texas comments, “Alfred Robinson and his two other crewmen were meticulous and immaculate. They were very friendly and personable, while still staying effective and efficient during the move. They arrived at my new location, faster than I could get there.”

Customer Responsiveness

Many issues creep up when customers work with the administrative team as opposed to the movers themselves. We noted several reports of customers continuously calling for contract and quote information, as well as All My Sons making last-minute changes to the schedule. 

Mallory S. reported on Yelp, “I had to call four times to get an email confirmation and a text coupon…When I did get the first confirmation it was only a date. I called a fifth time two days before my move for more information on when to expect the movers as they never clarified that.”

Value

In addition to complaints we noted about pricing issues earlier, many customers had a positive experience in this respect. For example, Jessica K. noted on Yelp that her recent one-bedroom apartment move went smoothly despite some last-minute fees she noticed in the contract. 

More specifically, she advises, “I was aware of all fees prior to the moving day, so I had some expectation of total costs. However, if you are moving with this company you should pay careful attention to all separate fees outside of the hourly rate. Overall, I had no serious concerns and felt they did their jobs well. I would recommend this company.”

Safety and Care

This is where we encountered the largest number of complaints. From Yelp and Google to the Better Business Bureau, we found reports of:

• Broken and damaged items
• Scuffed floors, walls, and doorways
• Missing items
• Items left outside

After filing a claim or reporting damage, several customers complained that they did not receive a callback.

Our Overall Review

Like nearly all moving companies, you will find a wide range of reviews based on your local office. We highly recommend checking testimonials for your specific area before moving forward. 

All My Sons Moving and Storage has extensive experience and earned industry respect for a wide range of moves. We enjoyed their white-glove service options and last-minute availability for local moves.

However, if you do choose this company, be sure to thoroughly read your contract, consider additional insurance, and discuss possible price changes with the team before moving day.