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JK Moving Services Review

Highly-rated Long-Distance Mover with Bespoke Moving Options
We'll take you step-by-step through the experience of working with International Van Lines, from prices and policies to reviews and services.

    Most Customizable Moves

    Our Overall Rating97%
    Top Services
    • Long-Distance
    • Local
    • Household
    • International
    Updated for June 15, 2021
    • Established Date 1979
    • Is Active Active
    • USDOT Licence# 1065394
    Complicated moves call for an experienced moving company, especially if you’re headed across the country or abroad. International Van Lines has been managing both local and long-distance moves for over 20 years, earning a long list of industry awards along the way.

    Best Full-Service Mover

    International Van Lines

    4.8
    • Provides Local, Long-Distance, & Int'l Moving Services
    • IVL is a Licensed Moving Carrier & Broker
    • Live Chat Option & A 24/7 Telephone Assistance Line

    Best Moving Add-ons

    American Van Lines

    4.7
    • Local & Long-Distance Moving
    • Storage Options Available
    • Specializes In Fine Art, Antique, & Piano Moving

    Best for Protection Insurance

    Safeway Moving System

    4.6
    • Safeway Moving is an FMCSA-Licensed Broker
    • Brokers Connect Clients With Local Moving Options at Advantageous Pricing
    • Select Locations Provide 1 Month of Free Storage Services

    Best Full-Service Mover

    4.8
    • Provides Local, Long-Distance, & Int'l Moving Services
    • IVL is a Licensed Moving Carrier & Broker
    • Live Chat Option & A 24/7 Telephone Assistance Line

    Best Moving Add-ons

    4.7
    • Local & Long-Distance Moving
    • Storage Options Available
    • Specializes In Fine Art, Antique, & Piano Moving

    Best for Protection Insurance

    4.6
    • Safeway Moving is an FMCSA-Licensed Broker
    • Brokers Connect Clients With Local Moving Options at Advantageous Pricing
    • Select Locations Provide 1 Month of Free Storage Services

    Most Customizable Moves

    4.5
    • Long-Distance, Interstate, Local & Int'l Moves
    • 24/7 Customer Support & Great Mobile App for Customers
    • Low-Interest Financing Available with JK Moving partner

    Most Competitive Pricing

    4.4
    • Long-Distance Moving Container Service
    • Portable Storage Service at U-Pack Warehouse
    • Negligence & Catastrophic Liability Coverage
    If you’re planning a move, you might be worried about choosing the best possible company for the job. Unfortunately, with so many moving services out there, it can be difficult to determine exactly which company you should work with.
    JK Moving Services is a full-service moving company offering both local and long-distance moves. The company even offers commercial moving services. But is JK Moving Services the right choice for your family? In this article you will learn about JK Moving Services:
    • Transparency
    • Cost
    • Services
    • Reputation

    JK Moving's Rating Breakdown

    Transparency
    Cost of Moving
    Services
    Reputation
    0 20 40 60 80 100

    Pros

    • Licensed by the US DOT and Federal Maritime Commission
    • Serves all 50 states and 180 countries
    • Specializes in international moves, including sea transport and air freight

    Cons

    • Longer transport time for moves
    • Lengthy quote process
    We’ve researched dozens of long-distance movers and evaluated their transparency, customer reviews & reputation, pricing, available services and even their industry and legal licensing to help you find and identify the best long-distance movers in the country.  Here’s what we found.

    JK Moving Transparency

    If you’re like most customers, you’ll probably value transparency and straightforward estimates when you choose a moving company for your first time. Let’s take a look at how transparent JK Moving Services is when it comes to hiring practices, customer expectations and clarity, price and finally services.

    Price

    We found ourselves disappointed when it came to assessing JK Moving Services in terms of price. The company offers no online estimator, and you’ll need to schedule an in-person visit with a JK Moving Services’ team member in order to find out what you can expect to pay for moving services. However, the company also offers an innovative phone app that includes AI-driven visual estimates that allow you to receive an estimate without scheduling an in-person consultation. Visit JKmoving.com to learn more about scheduling a custom quote.

    Customer expectations

    It’s important to note that all of JK Moving Services’ quotes are non-binding, which means that the final price that you’ll pay may change from your original estimate. This could be a deal-breaker if straightforward pricing is an important factor for you. Loading is included as a standard service when you work with JK Moving Services. When you place an appointment with JK Moving Services, you’ll pay a non-refundable deposit. If you cancel before your move, you cannot reclaim your deposit.

    Can JK Moving Move Me?

    Save time and get the answers you need right away with a free quote from our #3 Top-Ranked JK Moving Services.

    Hiring practices

    One area where JK Moving Services shines is in its team member hiring processes and its ongoing commitment to keep your home safe. All of JK Moving Services’ packers, professional movers and other team members are thoroughly background-checked and drug tested before they arrive for their first day of work. Team members undergo continuous training on the moving process as well in order to ensure that they are following the most up-to-date security standards. If you’re particularly concerned about the men and women who will be handling your things, JK Moving Services can be an excellent option.

    Jk Moving Transparency

    JK Moving
    Industry Average
    0 20 40 60 80 100

    Standard services and add-ons

    JK Moving Services is a full-service moving company, offering residential moves, long-distance moves and even international moving services. The company defines a “local move as being “from Fredericksburg, VA to Boonsboro, MD and from Winchester, VA to Annapolis, MD. Any move outside of this zone is long distance.” You may want to get in-touch with a customer service representative if you aren’t sure if your move is in this jurisdiction, as this definition means that it’s possible to complete a “local move” between 2 states, which isn’t typical. For example, if you were to move between 2 states in the Washington, DC metropolitan area, this would be considered a single local move.
    JK Moving Services makes clear distinction between its add-ons and what services are included with the price of a standard move. As we mentioned earlier, the company doesn’t offer pricing online, so you’ll need to get in contact with their customer service team to gain a complete understanding of what you can expect to pay for your move.
    Josephine Shanks' International Van Lines Review
    Our move went FLAWLESSLY! They were super professional and had tons of experience. They were quick and accommodating. I would absolutely move with IVL again.
    - Josephine Shanks

    How Much Will JK Moving Cost?

    The average cost of moving long-distance in the United States is about $2,562 to $6,375 for a 2-bedroom space. In an aggregate review of more than 21,000 individual customer reviews, the average homeowner moving long-distance with JK Moving Services paid about $4,500 when moving long-distance (though some customers report quotes of more than $9,100 from this company). This average makes JK Moving Services one of the more affordable options for long-distance moves.

    JK Moving Cost-Value vs. Competitors

    JK Moving
    Industry Average
    0 20 40 60 80 100
    JK Moving Services does not offer free quotes online. In order to get a quote, you’ll need to schedule an appointment with a representative or download their app to use the virtual quotation tool. JK Moving Services claims that their quotes are based on the following factors:
    • The size of the furniture that you’re moving as well as any oversized items you’re bringing along on the move
    • The distance that you’re moving
    • The total weight of the items that you’re moving and the number of rooms that you’re moving
    • The number of crew members and trucks that you’ll need to complete your move
    • Any add-on services that you choose beyond basic loading and transportation services
    JK Moving Services offers non-binding estimates, which means that the company doesn’t have an obligation to stick to the quote that you’re provided with when you first claim your estimate. For example, if you include more items in your shipment than the company anticipated when providing you with an estimate, you might pay more. Conversely, if you decide to sell off some of your furniture in preparation for a recent move, you might pay less than your estimate.
    If you’re preparing for a move and you’re on a tight budget, you may want to choose a company that offers binding estimates or a flat rate when calculating your expenses. On the other hand, if you aren’t sure how much furniture that you want to bring along with you or you plan to toss out some of your things before your move, choosing a non-binding estimate might actually help you save money. Be sure to get a moving quote before you decide which company you want to work with.
    When you schedule a move with JK Moving Services, you’ll pay a percentage of your total estimate as a down payment. This down payment is non-refundable, regardless of if you cancel your move a few hours before your professional movers are scheduled to arrive or with a month of notice. Be sure that you know when you want to pack up and move and that you want to work with JK Moving Services before you schedule your appointment.

    Services Offered by JK Moving

    In addition to long-distance moving services and local relocation services, JK Moving Services offers the following optional add-ons to make your move stress-free.
    Packing services: When moving into a new home, you probably already know that one of the most stressful parts of the move is the packing process. Thankfully, JK Moving Services offers complete packing services to help you relocate all of your real estate without damage.
    • International Moving: Considering a move to a new country? JK Moving Services also provides international, military and commercial moving services alongside standard local and long-distance residential relocation services.
    • Storage facilities: If you have a difference between your move-in date and the date of your move, you might require storage facility services. JK Moving Services offers storage facilities with a host of advanced security features to ensure that your belongings are safe for as long as you need to store them. This service can be especially beneficial for international moves, which often have a waiting period between when you leave the country and when your things arrive at your new address
    • Optional full-coverage valuation: Though every moving service is required to offer basic valuation protection, you can also extend your coverage to full-coverage valuation for an additional fee.

    Any service beyond standard truck loading and moving are considered to be additional services that come with an extra fee.

    JK Moving Services Ratings

    JK Moving
    Industry Average
    0 20 40 60 80 100
    In addition to standard moving services, JK Moving Services also provides specialized packing, storage and moving for museums, laboratories, data centers and other types of commercial properties that require specialized move experience.
    What matters most when choosing a moving service is that you’re working with a fully trained and licensed moving company with moving experience and a trained team. JK Moving Services is fully licensed and certified. The company’s MC Number is 196957 and the company’s US DOT number is 1065394. JK Moving Service functions as both a broker and a carrier, which means that an independent company may deliver your shipments after you schedule your moving appointment. 
    #1 Rated #2 Rated #3 Rated #4 Rated #5 Rated
    International Van Lines American Van Lines JK Moving Services Allied Van Lines Colonial Van Lines
    Superlative Best Full-Service Mover Best Moving Add-ons Most Customizable Moves Best for Extended Storage Best Moving Mobile App
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating
    Get a Free Quote Get a Free Quote Get a Free Quote Get a Free Quote Find My Mover
    International Van Lines Get a Free Quote
    Superlative Best Full-Service Mover
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating
    American Van Lines Get a Free Quote
    Superlative Best Moving Add-ons
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating
    JK Moving Services Get a Free Quote
    Superlative Most Customizable Moves
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating
    Allied Van Lines Get a Free Quote
    Superlative Best for Extended Storage
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating
    Colonial Van Lines Find My Mover
    Superlative Best Moving Mobile App
    Star rating
    Keeps your stuff safe & secure
    Hard-working & reliable
    Affordable & Efficient
    Overall number rating

    Considering JK Moving’s Reputation

    For many homeowners, what matters most when selecting a moving company is the company’s reputation. After all, you’re trusting your moving company to enter your home, pack up your things and transport them safely — why shouldn’t you take the time to locate a company that’s trustworthy?
    JK Moving Services has more than 42 years of experience in the moving industry, which means that your possessions will be with a trusted team. JK Moving Services has also been honored with a number of both local and nationwide awards for their commitment to excellence. Some of their previous titles include:
    • 2020 Washington Business Journal #1 Commercial Mover
    • 2020 Best of Loudoun Best Moving Company and Best Storage Company
    • 2020 Washington City Paper Best of DC
    • 2018 American Moving and Storage Association Fleet Safety Award 5-10 Million Miles
    • 2018 Fleet Solutions Safety Awards Safety Achievement Award
    • 2017 American Moving and Storage Association Fleet Safety Award Under 10 Million Miles

     

    J Moving Reputation

    JK Moving
    Industry Average
    0 20 40 60 80 100
    Though JK Moving Services doesn’t offer quotes online, we found their customer service team to be helpful and proactive. They offer 24/7 customer service, including text and phone support. When we utilized JK Moving Services text customer care line, we received a response in about 3 minutes to each of our questions. This can be a major benefit for homeowners who are searching for a home moving service who are also living with hearing limitations and who need assistance using a method besides phone chat.
    Reviews of JK Moving Services are polarized, with the company’s average rating across the Better Business Bureau and Yelp split between both users and services. Let’s take a look at what customers had to say about their experience with JK Moving Services in some of the areas you care most about.

    Value

    Value is a major area where reviews for JK Moving Services shine. A number of their customer testimonials mention how JK Moving Services offered them an affordable option when moving between states.
    “I needed to move my father’s belongings out of his assisted living during Covid. It was stressful. JK was thoughtful, organized, careful and kind. They needed to make two stops…We got free used boxes and a $35 coupon for tape and packing materials…Moving is never easy or cheap (if it is done well). We ended up paying less than the estimate because we weren’t moving as much as we thought we would. I would use them again in a heartbeat.” Joyce S., 8/26/2020, Yelp, 5 stars. 

    See Our #1-Rated Mover

    Smooth Move
    IVL Testimonial
    Scott Loucks
    They worked straight through until the job was complete, and handled any follow-ups that were needed. Also, the price was reasonable. Thanks, IVL, for making our move smooth and easy. -Scott Loucks (moved Feb 2018)

    Efficiency

    Efficiency is another area where JK Moving Services’ team seems to shine. Multiple reviewers on both Yelp and the BBB praise JK Moving Services’ speed and efficiency when moving them into their new home.
    “They are fast, efficient, thorough and surprisingly cost effective for their level of professionalism.” Yelp user “Ct2dc L,” 12/1/2020, Yelp, 5 stars.
    “I used JK Moving services to move my mother into her retirement condo in Leesburg Virginia in February 2019. The crew was fantastic. Thank you JK for making my mother’s move into her retirement home absolutely flawless and low stress. You treated her with the respect that she deserves. 5 star service. Thank you!” Michael B., 5/8/2020, Better Business Bureau, 5 stars.

    Care with Possessions 

    Many customers have had problems with JK Moving Services’ team members damaging, breaking or destroying their possessions. Reviews across multiple sites claim that team members either did not pack possessions properly or did not take care when handling items labeled as fragile.
    “They damaged both my beds and dressers and nightstand. Despite my talking with operations office and customer service numerous times, nothing was resolved.” Rita S., 3/12/2021, Yelp, 1 star.  
    “They damaged a very expensive dresser. I informed the driver and office immediately but never heard anything back. I followed up a week later and they sent someone out to look at it. The gentlemen took some pictures, said it could be repaired and I would be hearing from someone in the next day or two, and left. I don’t know how they would repair such damage but I have yet to hear anything.” Robert S., 3/16/2019, Better Business Bureau, 1 star.
    “Damaged furniture, broken items and MANY items left behind due to bad quotes/over filled trucks and poor communication with office.” Ginna Q., 12/27/218, Better Business Bureau, 1 star.

    Most Customizable Moves

    4.5
    • Long-Distance, Interstate, Local & Int'l Moves
    • 24/7 Customer Support & Great Mobile App for Customers
    • Low-Interest Financing Available with JK Moving partner

    Reliability 

    Multiple customers also complained about the reliability of JK Moving Services’ team, with common customer problems referring to team members arriving late or failing to provide an accurate time frame for when their things would arrive. In many cases, this failure to arrive at the promised time resulted in extra charges and fees.
    “Horrible experience, 5 hours late, understaffed, dishonest and unresponsive customer service and executive team.” BBB user “PM,” 6/7/2019, Better Business Bureau, 1 star.  
    “JK promised to move me into a house April 1st, when the previous tenant was moving out. They got here early and demanded that I rent a storage unit. I had to pay a second moving company and the storage unit to move me at the correct date.” Lola L., 09/10/2021, Yelp, 1 star.

    JK Moving Services FAQs

    Who owns JK Moving?

    JK Moving Services is owned by Charles Kuhn, the founder of the company.

    How can I move long distance cheaply?

    Though JK Moving Services has a reputation for affordability, the cheapest way to move long-distance is to take a DIY approach and pack up a moving truck on your own.

    Does JK Moving Services do local moves?

    Yes, the company handles both local and long-distance moving.

    Get a Free JK Moving Quote

    JK Moving Services is a solid option if you’re taking on a complex move. However, we always recommend comparing at least three moving companies to get the best quotes and service. Narrow down your search by comparing JK Moving with today’s top full-service movers and what you can expect on the big day.